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“Our Australian contact centre colleagues are getting paid up to ten periods more than us and do the job less several hours! They get maternity go away, Ill go away plus more vacations than we do! I'm not Functioning yet again for Celltel right up until the CISM team changes our shell out and Positive aspects!”

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For your earlier six months problems have been growing, team turnover costs are double the average in the Indonesian phone centre marketplace and employees have started to stop Functioning by means of strikes, protesting outside Celltel’s gates.

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“An e-mail to managers stated workers over the phones have to only choose breaks throughout their allocated 45-moment lunch. This really is so tough thinking of a great deal of our employees turn out accomplishing ten-hour shifts!